This Accessibility Statement explains how Mercia Skin approaches accessibility on our website and within our clinic. It is intended to help you understand the steps we take to support visitors with different access needs, and how you can contact us if you experience any difficulties using our site. Information updated on 21 May 2026.
Information updated on 21 May 2026. At Mercia Skin in Carlton, Nottingham, we strive to ensure our digital presence is inclusive and accessible to every patient visiting our online clinic.
Defining Web Accessibility
An accessible website ensures that visitors with disabilities can navigate and interact with the content as easily as any other user. This is achieved through clever system design and the integration of assistive technologies that support a seamless browsing experience for everyone.
Website Accessibility Enhancements
We have refined this site to align with WCAG 2.1 guidelines, achieving a level of AA compliance. Our digital content is optimised for assistive technologies, including screen readers and keyboard-only navigation. Key improvements include:Utilising the Accessibility Wizard to resolve potential barriersApplying the correct language settings across the siteOrganising a logical content sequence for all pagesImplementing a clear and consistent heading structureProviding descriptive alternative text for all imagerySelecting colour palettes with high contrast for better legibilityMinimising distracting animations and motionEnsuring video and audio files are fully accessible to all
Statement Regarding Third-Party Content and External Standards
We are dedicated to making this website as accessible as possible. Our team adheres to the core principles of established web accessibility standards, and we perform regular audits to enhance the user experience for all our clients.
Accessibility Provisions within our Organisation
Mercia Skin is committed to providing a premium and inclusive experience for all visitors at our clinic located at 22 Carlton Business Centre, Carlton, Nottingham, NG4 3AA. To ensure ease of access, we offer dedicated step-free entry directly from our car park to the clinic entrance. Our facilities include a fully accessible toilet for client use. Furthermore, our dedicated team is specially trained to provide discreet and reassuring support to any clients who have specific mobility or sensory needs. Please contact us in advance if you require any specific assistance during your visit.
Feedback, Queries and Suggestions
If you experience any difficulties using our website or have suggestions on how we can improve our digital accessibility, please contact us at hello@merciaskin.co.uk or 07404 794409.
- Accessibility contact: Mercia Skin, Email: hello@merciaskin.co.uk, Telephone: 07404 794409, Address: 22 Carlton Business Centre, Carlton, Nottingham, NG4 3AA. Support is available for our clients during clinic opening hours.